The work that's pulling you in.
"I figured out where our pinch points were. Where am I involved in this process where it's a simple answer that, if I plugged it in at the start, they wouldn't be asking me? I want to create a 'leave us alone' platform — turn it over to the project managers and let them work."
The Money Lives in Too Many Places
"We're dependent on Google Drive and a lot of cooks in the kitchen tracking how much funds are available."
Project budgets, funder contributions, vendor lists, and remaining-spend numbers live in different files, owned by different people, with no single place to see the whole picture.
Invoices Should Draw Against the Top Line
"I want them to plug in invoices and draw against that top line number. Sometimes we have $100K to start, but then we get another $100K."
When an invoice comes in, the budget should update automatically. Today, that math happens by hand — or doesn't happen until someone asks.
"What Did I Pay For?" Is Hard to Answer
"Funders call me and say, 'what did I pay for?' I don't have a good answer. I have to wait."
Funder questions deserve instant answers. Right now they wait, and you scramble.
Invoices Tie Back to Communications
"We paid invoice 1017, digital advertising supporting Tommy Johnson. I want to tie those invoices back to the communications produced."
Every dollar spent supports a piece of public communication. The system should remember which invoice paid for which piece.
Legal Review and Compliance Reporting Are Separate
"Every project has legal requirements. Not every project has compliance. We want to toggle on or off whether we have compliance or just legal."
Legal is lawyers reviewing communications before they go out — every project has it. Compliance is reporting expenditures to a regulator (FEC, state ethics, secretary of state, IRS) — only some projects need it. Two workflows on the same project, with compliance as a per-project toggle.
Permissions, Including Opposite Sides of a Race
"Sometimes we're on two sides of the same race. Tom and I are the only ones who can update permissions."
Project managers see only their own work. Only the principals grant access. Strict separation when the work demands it.
The bigger picture: "We're too key to the business. We need a process that, if we decide to hand it off, we can say: this is how it's handled." The system isn't just operational — it's the foundation of a firm with transferable value.